FAQ
Candidate FAQs
Please register your details with us online by following the appropriate links below. Your details are stored securely giving you peace of mind.
We need to check that all our candidates are legally eligible to work in the UK before placing them into work. When registering with us you’ll be obliged to upload evidence of the following: Valid ID: Valid UK Passport/UK Birth Certificate/Valid Visa/Biometric Residence Permit/Settlement Status. Proof of National Insurance Number Proof of address: This can include a copy of a bank statement or Utility bill dated within the last 3 months. Proof of bank: A bank statement dated within the last 3 months in your name.
After we have received your online registration pack, one of our consultants will review your information and contact you to discuss the type of work you are after. Once we have a better idea of the type of jobs you are suitable for, we can start putting you forward for roles.
A DBS check is required as part of our recruitment process. These checks are carried out by the Disclosure and Barring Service (DBS) and are completed in accordance with our client policies before an individual is permitted to work within the healthcare sector.
All staff must complete our mandatory training programme to ensure the health & safety of our client's patients. Training takes place at our Norwich and Ipswich offices as well as online.
On the rare occasion that you should be unhappy with your placement, please contact your recruitment consultant as soon as possible. We will be happy to listen to your issues and come up with a solution. Should you wish to leave your employment we will look for alternative jobs for you.. Training takes place at our Norwich and Ipswich offices as well as online.
Our temp workers are paid every Friday for the week they have worked previously. You will be paid directly into our bank account and your wage will also feature NI and tax deductions. You will receive a payslip by email on the Thursday before. Should you have any questions regarding your pay please contact your consultant directly. Permanent staff will be paid direct from the client they are working for and this is typically on a monthly basis. You can view your payslip via our portal: Please note: all timesheets must be completed and submitted by Monday 9am
